Terms of Service

1. Acceptance of Terms

By accessing or using Solo Savvy (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all visitors, users, and subscribers.

2. Description of Service

Solo Savvy provides an AI-powered receptionist, booking, and outbound calling platform designed for auto detailing businesses. Features include call answering, email follow-up, appointment scheduling, and lead reactivation campaigns.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

4. Subscription & Payment

• Solo Savvy is offered on a subscription basis. Fees are billed in advance and are non-refundable except where required by law.
• We use a third-party payment processor. By subscribing, you authorize us to charge your payment method.
• Failure to pay may result in suspension or termination of your account.
• Prices may change with 30 days’ notice.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation, including telemarketing and call-recording laws.
• Send spam, harassing messages, or unsolicited communications.
• Interfere with or disrupt the Service or its infrastructure.
• Reverse engineer, decompile, or attempt to extract source code.
• Use the Service for any illegal, fraudulent, or harmful purpose.

6. Call Recording Compliance

You are solely responsible for complying with all laws regarding call recording and consent in your jurisdiction, including federal and state laws in the United States. Solo Savvy provides recording functionality; ensuring lawful use is your responsibility.

7. Intellectual Property

All content, software, and materials provided by Solo Savvy are owned by us or our licensors and are protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service during your active subscription.

8. Limitation of Liability

To the fullest extent permitted by law, Solo Savvy and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost business, arising out of or related to your use of the Service. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that AI responses will always be accurate or appropriate. You use the Service at your own risk.

10. Termination

You may cancel your subscription at any time through your dashboard. We may suspend or terminate your account for violations of these terms, non-payment, or other conduct that harms the Service or other users.

11. Governing Law

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Delaware.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or the dashboard. Continued use after changes constitutes acceptance.

13. Contact

For questions about these Terms, contact us at legal@solosavvy.ai.